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Data Protection

For us to comply with Data Protection Regulations, please note the following:

What data is captured by you contacting us.
We ask for your name and email address and telephone number is voluntary for a query. For orders we in addition need delviery addresses.

Why it is needed.
To respond to your query or to support your order, by email or by telephone if you specify. Addresses are needed to deliver physical goods to your home.

Mail Servers.
We use an email service from Ionos. Their primary servers are in the UK but data could also be held elsewhere in the world due to their own operating requirements.

Payments
We use the payment service from Paypal. Their primary servers are in the UK but data could also be held elsewhere in the world due to their own operating requirements.

Where and for how long it is stored.
Should you place an order your data is kept on an invoice, stored for up to seven years in line with accountancy practice. Data required for queries is not stored beyond answering the query.

For digitising services copies of your originals are kept for two months in case of any issues you may have.

For portraits, weddings, events and any other shoot where we are the photographer copyright remains with us. Digital negatives are be stored on our own servers not connected to the internet.

For portraits, weddings, events and other shoots where you have requested digital file download and secured copyright from us files will be deleted after two months from supply to you.

We strongly recommend making backups of them as there will be a limited time in which we will be able to supply replacement copies.

How to remove your data.
You can mail us at Stephen Lloyd Photography to confirm that we have removed you following your query.

Payments
We use the payment service from Paypal. Their primary servers are in the UK but data could also be held elsewhere in the world due to their own operating requirements.

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Stephen Lloyd